Inclusive Services

For the mature person looking for a personal service, Oakland provides and includes in the fee:

	Care and support at hand with our own team of trained staff on duty 24 hours a day
	Companionship and independence within a community as preferred
	A daily choice of menu catering for special dietary needs as well as snacks on request; daily breakfast tray service and room service in the event of illness.
	Laundry and ironing service
	Housekeeping service
	Your own GP visits on request and appropriate liaison with the primary health care team
	Delivery and collection of prescriptions with an administration of medication service
	Opportunity to welcome and entertain your visitors
	Professional entertainment, social and physical activities as well as seasonal outings and celebrations
	Mobile shopping service
	Reassuring presence of our on-site Management and by arrangement access to the representative Director

Also included in the fee, a range of first class facilities including:

	Private furnished room with en-suite bathroom or unfurnished dependent on personal wishes
	Flat screen television and private telephone (calls invoiced seperately) in every room
	Staff call bell system
	Dining room with table service
	Lounges with television and quiet space
	Conservatory with patio over looking private well tended gardens and seating
	Car parking
	Lift to all floors
	Assisted bathroom and shower room
	Secure entrance door arrangements
	Fire alarm system
	Storage of mobile chairs and scooters
	Support of in-house maintenance staff
	Selected contractors and maintenance contracts for services and skills not available through our own staff

By arrangement but not inclusive:

	Delivery of daily newspaper and magazines
	Visiting hairdresser
	Visiting chiropodist
	Visiting physiotherapist
	Visitor dining
	Alcoholic beverages
	Access to the internet with email
	Some shopping requirements with our volunteer service
	Postage for personal correspondence